About the National Residents Group
The Metropolitan Housing Partnership (MHP) National Residents Group was first formed as a steering group in 2001 and an election process to form a formal committee began in July 2002. Eighteen committee members were appointed and we held the first National Residents' Conference in the same year.
The National Residents' Group (NRG) works in partnership with MHP to encourage residents to participate in and influence the housing services they receive. We are involved in working alongside staff to form policies and business plans and to improve homes and communities for residents. We are a voice for MHP residents at a national and strategic level.
Resident involvement should be at the heart of everything a housing association does. It makes good business sense and supports the Government's aim to make local communities sustainable. Involving residents is an essential ingredient of a quality housing service and, with this in mind, the NRG encourages all residents to get involved.
The NRG’s vision is to continuously improve services provided to residents (‘resident’ is
used as a general term to describe all our customers including tenants, leaseholders,
service users, intermediate renters etc.) by MHP. It will do this by working in partnership
with MHP to increase involvement, involvement activities and access to involvement
activities. The Group will also be actively involved in improving housing management
both through policy input and through their portfolio work.